Uber India — Complaint regarding unfair outstanding amount and driver's careless attitude

I booked an Uber cab with driver Manish Rana on August 20, 2020, and my chosen payment mode was cash. The total ride fare was INR 176 but since he didn't have a change, I paid him through Paytm on his Paytm number and the payment was successful. But the driver didn't update this in the Uber system and now whenever I try to book a cab it shows me that I have a previous outstanding amount even though I have paid the amount to the driver. I have lodged endless complaints on the Uber app and even called the driver to clarify this matter but he was the least bothered. Please get this issue resolved and get my pending payment status removed so that I can use Uber again with ease. I am really disappointed with the uber customer care services.