Uber India — complaints for driver behaviour

Address:

600117

Dear team,

I have share my bad experience with Uber booking today (25/05/2018)

Actually I have booked Uber Tata Indica today nanmanglam to Chromepet (chennai).i have booked on 9.11pm, at the timing driver place to pickup place distance showing 14 minutes but timing are moving but the distance timing also showing increased 21 mints, 27 mints, I have called to the driver and told him “I’m travel to pollachi my bus arriving on 9.50 pm so shall I cancel the booking “but he replied “I’m in near by your place, near by your place”repeatedly told but the location is till 24 mints showed, again I told him shall I co ordinate the root but he told don’t cancel the booking and I’m near by your location...finally he came 9.32pm but my bus time is 9.50 pm .he came and shouted me with bad words and he drunken liquor after that I told I will complain to police and Uber team but he don’t worry about that my words and he fighting me settle the amount Rs 300, I’m shocking and asked I’m not traveling your car why I want to pay money but he on the mobile camera and I moving that place but he followed me shouting in the road and blackmailed recording for “I m Uber staff this customer are kicking me” that kind of words really I’m ashamed my place finally I gave for Rs 300 for avoiding my situation .. I have below mentioned the driver details kindly take a serious action to that driver and I need my money returning.

I’m extremely affected this experience

I need a justification otherwise I will complaining to consumer court.

Driver name:karthik
Mobile number:‭+[protected]‬
Vehicle:Tata Indica
Booked on:25/05/2018

I have attached some screenshots for your reference

Thank you

MOHAMED SAFIULLAH
Mob:[protected]
Chennai.