Uber India — Consecutive Non receipt of Invoices

Address:

Howrah, West Bengal, 711103

It is for the last three consecutive trips, that I am not getting my trip invoices.

Every time I ask the respective drivers- I get a common answer from them that tax invoice would be sent to me by e-mail. Generally, after completing any trip, I used to get a confirmation message in my mobile too. But for the last 3- occasions, I did not receive such alarms/ messages.

So, during my latest trip i.e., from near my residence at Howrah to Kolkata airport trip on last 28th June 2017, I asked the driver for the receipt on arrival at the Kolkata Airport. As usual, like the previous occasions, this driver too told me that the invoice would automatically come to me at my e-mail ID . And the driver told me that on receipt of the payment, he would push the button in his system confirming the trip as completed. Once the trip is recorded as complete I would get a message. The driver was very rude & was mentioning that he has no time to talk or explain as he has to take another passenger against a new booking. In this conversation, a few minutes have lapsed, & as soon as I dished out a 500.00 rupee note against the dues of Rs. 482.69, he just snatched the same from my hand & fled away shouting some filthy language and without returning me the balance amount of Rs.17.13.

I know that like my registering the complains on previous occasions, this complain would also not be attended nor be answered by UBER. But to keep it on record I am registering this complain.

I need these trip invoices very badly as I have to submit to my office. I am once again furnishing below the detail of trips :

1) 28th June 2017 - Rs. 482.69 From Howrah to Kolkata Airport.
2) 13th June 2017 - Rs. 621.80 From Kolkata Airpoprt to my residence at Howrah.
3) 11th June 2017 - Rs.211.69 From Visakhapatnam Airport to Hotel Gateway Beach Road Visakhapatanam.

Regards,
R. Kundu
11/D, Balai Mistry Lane,
Howrah 711 103, INDIA
Cell +91-[protected]
E-mail ID : r.[protected]@gmail.com