Uber India — Driver didn't pick call after booked ride

Address:	160003
Website:	www.uber.com

I called and set up my Uber ride from Elante mall phase -1 indutsrial area chandigarh to sec- 22 chandigarh. As I was waiting for him, I called his contact number he picked and asked where to go, after that he was not receiving calls at this time, I then saw that he was just sitting, not moving anymore. details of driver are mention below as:-
Maruti Suzuki Celerio- PB01 B 1954
Driver Name- Rajesh
After a while I cancelled the ride and re-order a new ride, who got to me in 2 minutes.
I feel that they should reprimand the driver and let him take that loss, not charge you for setting up a better driver.