Uber India — Driver has cancelled the trip without my knowledge

Website:

www.uber.com

I have booked uber ride today morning at 10.19 am and the driver and car details are rajesh (Maruti suzuki swift desire 1366). Driver has called me at 10.40 and asking me location details then he cut the call and cancelled the ride request without my knowledge. Because of this i have waited or than hour with my child and after some time i was received a notification that drive has cancelled my trip. This was the worst service ever that was provided by the uber and this should not been entertained when there is an emergency situation.

Regards
Kandhan