Uber India — driver refused share pick up saying my name is not there

Address:Mumbai City, Maharashtra, 400053
Website:Uber.com

I had requested for your taxi at 0825 hrs. On 13th september to go to air india sports club - kalina. Firstly when i spoke to driver rishikesh he told me he was at the gate which he was not since i was waiting at the gate! Then he said he did not have booking in my name! It caused me great inconvenience since i had to make alternate travel arrangement. Ironically app. Is still showing that i travelled with him!
I have another issue with my pickups.in my complex we have ingate and outgate. When i request for uber i call the driver to ask him to come to ingate but sometimes it doesn't work and causes delay and results in cancellation.
Please suggest what i can do,
Thank you,
Ramesh shenoy.
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This is about overcharging the trip wen we booked the cab it was showing 240. And wen v reached driver asked for 282.which is totally unfair and cheating.so I want to cut that balance which u showing on my app. This issue I want you to resolve as soon as possible.

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