Uber India — Drivers frivolous attitude

Address:

Ghaziabad, Uttar Pradesh, 201011

I silky chawla an ardent customer o[censored]ber . Took a cab to gurgaon from vivek vihar. I took a cab so as to reach hospital to see someone. But the driver neeraj of wagonar no. UP16DT3675 rather than taking shortest and quick route tried to take the long route taking us to the narrow lanes of south delhi. When questioned and confronted he dint behaved properly.
Is this why we take cabs to make a journey of 1 hour stretch to 2.
Hoping uber will take due notice of it and will help their customers by getting away with such drivers