Uber India — excess deduction in uber eats

Address:	Bangalore, Karnataka, 560029
Website:	www.ubereats.com/en-IN

This happened on 10th december 2018. It had been a long time since i ordered from uber eats and after hearing my friends's glowing recommendation, i decided to try it once more for ordering milkshakes. I noticed an offer was going on and hence placed my order. But to my shock, an amount of 115.6 rs was deducted (Being mentioned as outstanding balance). I thought that that must have been the case and since i was in a hurry i paid outstanding amount and placed the order (Making the payment for the order separately of 112 rs). The shock came when i went back and checked my paytm account regarding my previous order from uber eats. Since i use paytm for almost all my transactions, it was quite easy to track. I found that the previous outstanding amount, was indeed a false claims on the part o[censored]ber as the payment had been made in full. Ever since i have sent a complaint to uber and paytm asking for support regarding the same. I got the response from paytm almost within 5-10min... However uber team have yet to respond. I have sent them the screenshot of both the transactions, yet i haven't even been offered any explanation as to why the amount not 115 was deducted from my account.

To make everything worse... I haven't received any receipt from uber guys, with the invoice for the outstanding payment...

So i would like to ask you guys this...

Is this the way you do business??
By swindling people??

I have tried to reach out to them a couple of times already to no avail and as such am left optioneless but to post here...

Kindly help me sort out this issue..