Uber India — Excess taxi fare charges

Address:

Raigad, Maharashtra, 410210

Dear sir, At 0745 hrs on 3.6.17 Uber taxi driver Mr. Hitesh, Mobile no. [protected] charged RS. 800/_ from my daughter for journey from jalvayu defence Enclave, phase 1, sector 20, kharghar to international airport terminal next to vile parle. As reported by my daughter that taxi GPRS wasn't working, driver had no knowledge of road route, was guided and reached late, on arrival he rudely argued and collected RS. 800/_ against RS.500.00 approx. Caused a lot of inconvenience to my daughter with small children. Request immediate refund of RS. 300/_ and RS.1000/_ as a fine be paid to me.
Regards