Uber India — extra charges due to driver fault

Address:

New Delhi, Delhi, 110018

Dear Customer Team,

I have booked UBER CAB yesterday around 5:15pm and i have filled my destination location which was in Gurugram (Gurgaon). Driver start Google MAP but when we are entering in Gurugram, driver changed the route. i am saying to take over flyover according to MAP but driver changed the route. He routed CAB inside Gurgram and my destination was only 4km from there and he routed into 18km in traffic. My bill was around Rs. 400-415/- but after this route, my bill is Rs. 715.99/-. This is your driver fault. I will not pay for your driver's fault. I will pay only my bill which was 400-415 only. If bill will not correct, i will not pay this bill and will not use UBER more now. This is cheating with customer.

I have also complained on UBER APP but i am not getting any response. Is UBER help?

You can contact me at [protected]@gmail.com