Uber India — Extra payment paid

aksha44

from Solapur, Maharashtra

Address:	411019
Website:	www.uber.com/en-IN

Dear Sir,

On 24th Jan 2017 I used Uber which cost me INR 160 which includes my previous last unpaid ride cost 80 & present cost 80. This is what I checked on drivers mobile & there was problem with my uber app I could not get status or ride cost.

As I was in hurry I paid the cash INR160. but after sometime status came on my mobile & shows payment clear showing cash paid INR 80 which is for present ride only.

I am surprised after checking my history, I already had paid my last ride through my card & there was no any pending ride to pay from me.

I asked the driver about my extra payment, he updated that the extra paid amount will get returned back to your Uber account. But still I dont have received any money.

I request to check the details & advise about my extra INR 80.

Regards,
Akshay Gothankar
+[protected]

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Uber India customer support has been notified about the posted complaint.

Feb 03, 2017

Updated by aksha44 Its ridiculous,

Got a call from [protected] & [protected] regarding my complaint against Uber & without knowing any details they asked my ICICI bank account details for payment back INR 80. I told I dont have ICICI account. Then there reply was "ICICI nahi he, fir to nahi ho payega".. & cut the phone.

Dear Uber,
What is the point behind returning my Extra amount in ICICI bank account only?

Please let me know the proper reason for not reflecting my extra payment INR 80, you can add it in my Uber account as credit.

My Uber number is : [protected]

Regards,
Akshay Gothankar
+[protected]