Uber India — Fraudulent charge by driver

Address:110024
Website:Uber

I booked a uber cab for a friend visiting me from germany from defence colony at 11 pm for indira gandhi international airport. The uber showed a charge of rs. 223 and arrival time of 11.37 pm. I gave my friend rs. 250 (Indian currnecy) to pay to taxi.in addtion i also gave rs. 100 for any eventuality.
The driver name is ashok.
He kept on going around delhi. Every time i checked about his location he informed he is about to reach. Finally he reached indira gandhi international airport at 12.43. There was no traffic on the way anywhere.
There he demanded the bill of rs.499 and called me to pay by paytm which i refused. He finally took rs. 350 from my friend.
I am at a loss how could the fair of rs. 223 got increased to rs. 499. The right time increase from 34 minutes to 1 hours 40 minutes.
My friend could have missed his international flight which would have hurt him as well as brought bad name to uber and the country.
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