Uber India — Fraudulent driver

Address:	600010
Website:	www.uber.com/en-IN

My name is mamta sajnani. My contact number is [protected]. I ve been trying to contact uber since 2 days i ve raised a complaint and your so called reliable and hassle free service do not fail to let me down everytime i m in need of a cab. I booked a cab from 10 downing street t nager at 9.30pm on tuesday. I called the driver in 2 mins to find out where he is. He asked me alot of questions as to where the drop is how much is the estimate. And finally refused to pick me up from my location coz i was paying via card. I told him if i have the option i would change to cash & make it easy for you n me. Unfortunately it isn't possible after booking. After requesting him he dint agree. I told him fine do one thing cancel the ride coz it was beyond 5 mins. I didn't want to pay cancellation charges. He dint cancel the ride till the very end. And after 2 days i seem to have a 287 charge for a service i haven't used. Beyond 9.30 there's a shortage of cabs in this city and your so called reliable service is as pathetic as politicians. Worthless and fraudsters.