Uber India — full refund required for a trip not undertaken

Address:

400071

Today around 1330 hrs i booked Uber pool from my home location in Chembur East to SNDT WOMENS College Churchgate Mumbai.It indicated driver to reach after 10 mts.In the meantime i got friends car.Within 3mts of booking i cancelled trip with Uber.There was some net problem also .I tried to contact driver Shakeel but couldnt get through to him.Within 5 mts at 1340 hrs my trip is shown completed with Rs99.75 charged and debited from PayTM.In fact i am being asked to rate driver Shakeel for the trip which didnt materialise with me.This is totally wrong. Amount of Rs 99.75 should be fully refunded to me.
Thanks
Uday Jha