Uber India — gross violation and giving misinformation to customers

Website:

Uber

Uber is becoming completely irresponsible towards the customers.. When ever we try to book a cab, the app shows cans are available within 2-3 minutes time. Only after confirming your booking they vl show that minimum 10 minutes waiting time which frequently gets prolonged to 15-20 minutes by the time cab reaches you...
This is happening every time i try to book, not by chance. It is a way of cheating people by giving false information before booking..
And if we try to cancel the trip because of this false information on waiting time, they say they vl charge extra amount from the customer which is totally unjustified...