Uber India — Harassment, unsafe, inconvenience caused to consumers

Address:Mumbai City, Maharashtra, 400099
Website:Uber

As a uber user i booked a cab on 31 may 2017 at 6:01 at the location oberio mall goregaon car number mh 04 1799 and as a usually i wanted to go a hotel in parle but the hotel location wasn't displayed so i used the lane hanuman road and the driver came and i said to take a right as i was comfortable with that route and sure about it but the driver started aruging as the location is this were are you taking me i will follow this route in a bad tone and that was rude like anything i was with a girl that's the reason i paid the money or else that driver would had it because i use uber frequently i always use the lane hanuman road the driver was shouting me that i won't go further you get down here. I mean how can i get down in middle of the road with a girl, i said him with a good tone please leave me ahead but his tone was like i am not going further then he anyhow said okay then he started shouting me i mean i am your consumer then i said in a bad tone so he was like don't show me your attitude and said will drop you now only and then when the payment process he also argued with me saying "you don't know anything about the location i won't had left you and then my argument limit was crossed because i am paying you!! Don't we have"options available "!? You are not giving me the service and expecting that i should pay the money. I said i won't pay the driver came out tried to hit me what if something would happen to my health is uber responsible?!

Is this the driver we expect the reason because there was a girl i didn't said anything and gave the money but this such a dissatisfaction with uber first i need the refund reason if your not giving the service why would i spend money. Service which i didn't get which should me given. Then the driver should me suspended because if your consumers are not satisfied who will the select you as a option my👎🏻 to contact me number[protected] alternative number [protected]
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