Uber India — Humiliation

Address:	Ernakulam, Kerala, 682024
Website:	Uber.com

I know that the first ride in Uber is free and yesterday I used UBER for the very first time. I made a travel in Uber Cab which costs around Rs 90 and I was informed by the cab driver that Rs 90 is deducted from the free amount of Rs 250 and the balance amount of Rs 160 can be used for my next ride. I believed his words and hired an Uber later in the evening to the bus station. Since I was informed that there is Rs 160 left in my account to spare, I didn't even bothered to take cash from ATM. When I reached the destination, I was asked to give an amount and the driver asked me to pay the amount in cash. To be sad, I didn't had enough liquid cash to pay since I didn't find any ATM nor I had PayTm. So I had to borrow this amount from a guy which was quite humiliating and left me ashamed. It was all due to a wrong message given to me by the previous Cab driver. I had great expectations from this great start-up and unfortunately I had a very bad start with UBER. I know that only first ride is free, but the words of your driver made this confusion and humiliation. Sorry, UBER.