Uber India — I want to register a complaint against uber india for charging me extra on the rides

Address:	121006
Website:	Uber India

I booked a ride on 26/03/17 at 8:11 pm from maharani bagh, delhi upto faridabad but the driver refused to go and that was my 4th cab which was getting cancelled. I asked him to cancel the ride because he was the one who refused to go but he instead insisted on me to cancel it as he would be charged if he cancels. I told him that i will not cancel the ride, do whatever you want and then he cut my phone and didn't pick up after that. Because of that unprofessional and shameless driver i could not book another ride and had to stand there for around 45 mins to get another cab.

Somehow he cancelled the ride later (I dont know when) with some reason which directs on me because i am being charged for it with rs.63.60/- which was added on my next ride on 8/04/17.

The ride i booked on 8/04/17 was showing that i have to pay rs.485/- but the driver asked me to pay 612 including the rs63.60/- of cancellation charges of my previous ride and toll and some taxes. I gave him rs.500/- cash and then he asked me to pay rs216/- more which i paid via paytm, making a total of rs716/- (But the bill on his phone said rs.616/-

The receipt i received later from uber said that the ride has cost me rs552.49/- (Why and how??). If while booking it was rs.485/- then why a receipt of 552?

So technically i should be receiving a refund of rs.231/- approx because it said i have to pay rs.485/- but the receipt i received that said i have to pay rs.552.49/- out of no reason.

It should charge the amount it shows while booking because that is what i have paid always and the amount is always exact. You just cannot produce a receipt with extra charges of your own. Its just not done.

Kindly refund my money i. E. Rs.231/- and this will be the last ride with uber india because travelling with looteras is just not possible.