Uber India — I was overcharged on my cash trip via uber pool

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From: Anil Khandelwal
Date: Thu, Sep 20, 2018 at 5:29 PM
Subject: Re: I was overcharged on my cash trip
To: Uber Support

Hi Rasha/ Team

Thanks for your instant reply but please read mail carefully and decide:

1 I booked uber pool for Rs 99 from indiarpuram Ghaizabad to Shalimar garden.Ghaziabad

2 after that some one also join from Indirapuram to Vivek Vihar Delhi.

3. Driver needs to drop Shalimar Garden GZB ist and then go to Vivek Vihar (Delhi)

4 I also asked for driver but he told me that I will go as per GPS and according to GPS ist drop is Vivek Vihar

5 Due to Pool I can not forced him to drop me ist and then drop to other customer.

6 Because of that it took more than 1 hour inlieu of half an hour distance ?

7 Please let me know what is my fault, I had paid Rs 105 extra to the driver without arguing, but just inform that My charges should not be greater than 99/-

8. I had also lost my half an hour due to this.

9 when I booked uber pool Uber go also for rs 150/- then why I choose uber pool for 204/-

Please revert and reverse if you really care customer.

Thanks n awaiting your positive response.

Thanks n best regards

Anil Khandelwal
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