Uber India — I'm complaining about uber driver allotment

Address:Kolkata, West Bengal, 700129

Yesterday 23.00 hrs i was as usual waiting for the uber vehicle infront of park hotel at park street kolkata.. I booked 5 cars all drivers refused to go to my same destination of everyday. Rather they said that it's too far as its not in their home destination which they clicked before so i had to cancel. After cancelling 5 cars oviously ur server is not giving me any car and thus affecting my ratings.

When u can't allot a car in my destination then why ur giving cars from other destination maximum drivers refusing to do the pick up.. At the middle of the night after long day stress long can u wait...

So i called for ola they are very prompt in service... Irrespective of giving ab awesome biz for more than 1 year i want to detach myself from uber. It's pathetic..

I from now onwards will avail ola coz u guys don't know the way of retaining ur passengers and customers..

I use to pay a huge money every day in uber that's the return of my loyalty what o got.. Shame..
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Comments

It is very embarrasing that before the booking and all they have charged all my money through paytm.
I want all my charged money to get refunded as soon as possible or else I have to take a different actoon against that.
It is very embarrasing that before the booking and all they have charged all my money through paytm.
I want all my charged money to get refunded as soon as possible or else I have to take a different actoon against that.
I had booked a cab on pool from Digholi Pukhuri to IIT Guwahati and after accepting the ride the driver denied to go. He insisted me on cancellation. I did not and he decided to come unnoticed to my nearby spot so that after arrival at my spot it cancels by itself. Now I charged extra without me canceling for it but the driver

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information