Uber India — I'm complaining about uber policies

Address:

411033

Uber wants customers to walk to certain pickup point to get a cab even with uber go. Why would i pay them if they cannot even pick me up from my location? Uber india is going downhill.

I was asked to walk 500meters to catch the cab. I booked the cab at 4am. The road was full of dogs. Uber is trying to put customers safety to jeopardy. Imagine the situation for olderly or sick people. Pathetic service