Uber India — Misbehavior by driver leading to missing flight

Address:	Gurgaon, Haryana, 122003
Website:	Uber

My brother booked a car at 4.02 am to go to airport on 23rd June 2016 for Car No. DL 1R TA 8302. The car took 30mins to reach in spite of the time shown in the app was around 15mins. Once the driver arrived at the main gate, he misbehaved with the guards. He knowing our urgency to reach the airport asked to cancel. We were helpless and requested him accordingly, once he came to pick the passenger it was more than 30mins.on our request to go fast he came out of the car and said cancel the trip. Given a schedule when I had no option but to take my car out to drop my brother he put his car in front of my car and th did not let us go.

Such a behavior made me feel unsafe and had to call police as well. Again, he was shameless and threatened us by saying that he will not let us reach airport and also warned us of life threat. We missed the flight and costed us Rs 3500.

Cannot expect a behavior like this ever.