Uber India — misbehavior of driver using bad language

Address:

Thiruvananthapuram, Kerala, 695001

On 15th september 2017, at about 23.50 night, from trivandrum railway station, i called for a uber car to go to vattiyurkavu at my residence. After a few minutes call came and driver asked "where i am"? Since it was raining, i told him that i am waiting at the main portico, after exiting from the main building. He asked me to go out and look at the car. I requested him to come to portico where i am standing; (Since it was at 1.08 am the portico was empty). The curt reply by the driver was shocking - he said in malayalam enikku manassilla"
I was rather shocked and was perplexed for a few minutes and madeother arrangements for my travel.
Today at about 2.40 pm, i sought for uber car, a response came stating that some amount is due from me!!!
This is nothing but arrogance by uber and harrassement.
The following are requested.
1. To take action against the driver who used filthy language.
2. A compensation of rs 5000/- for my mental agony showing some amount is due from me.
Please show cause within 7 days from receipt of this email, why i should not register a case in the consumer court against uber, for the above acts for which uber is responsible. (I have the recorded talk with the driver)
Gopala pillai gc
Ex. Cmd, fact and ex. Chairman, keltron