Uber India — misbehaviour and misconduct o[censored]ber driver

addtulu

from Dharwad, Karnataka

Address:

Kolkata, West Bengal, 700091

Today, around noon i booked your cab for going to acropollis mall at rajdanga main road, east kolkata township from my residence at salt lake, kolkata. After boarding it was noticed by me and my wife that the a. C. Is not working. When we told him to switch on the a. C, he told us that as it is very hot outside so th a. C. Is not working properly. After around 10 mins when we reqursted him to put on the a. C. He simply refuse stating that& he driver's health is primary concern. Here i must state that me and my family arie using your cabs many a times in a month. On arguing with him he started abusive languages to us. When ihim that i will lodge a complain against you he simply told us to do it wherever you can and he doesn't care anyone. We are both a senior citizen & i have gone through coronary by pass surgery.. As we are a frequent passengers of your cab service even today after that incident i booked your cab twice i found all of your drivers very polite & courteous. I want to see that you must take action against the arrogant & abusive driver otherwise i will formally lodge a complain at police / consumer court & my entire family will stop using your cab service in future.
The name of that arrogant/ abusive driver is sudhir and the car no. Is wb19h 1635.
Sd/-
Saibal adhikary
Mob: [protected]
E mail: [protected]@yahoo.com

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Uber India customer support has been notified about the posted complaint.

Sep 21, 2017

Updated by addtulu On 18.09.2017 we booked a cab from ou reidence at salt lake, kolkata for gong to accroplis mall, rajdanga main road, kolkata. The car number was wb 19h1635 and diver's name is sudhir. After some time we. I. E. Me and my wife found inside the cab stuffy and humid. We told the driver to put on the a. C., which after much reluctancy he put the meter to one stating that as the outside weather is very hot so the a. C is not working properly. As we requested him to take the a. C. Meter to 2 atleast, he simply refused and told us to get down from the cab in a very rough manner and used abusive languages to me and my wife,. Kindly note that we are both a senior citizen.
We have used your cab 100 times but now we are thinking of not taking your service in future. Because now i feel you hardly check the credentials of drivers.
I, therefore request you to cancel this driver from your panel immediately..

Saibal adhikary
Mob.: [protected]
[protected]
Email: addtulu

Sep 21, 2017

Updated by addtulu To my earlier complain to you for riding in your cab on 18.9.2017 from salt lake kolkata to accropolis mall kolkata. I forward you the details of my contact no. & email address:
Contact no. : [protected]
Email address: [protected]@yahoo.com

Kindly look after the matter with utmost urgency. The name of the driver is sudhir.

Saibal adhikary
Contact no.: [protected]
E mail address: [protected]@yahoo.com