Uber India — not satisfied with the uber rides

Address:Chennai, Tamil Nadu, 600119

Today (03.10.17) i had booked a cab to tambaram railway station from sholingnallur. There was a delay of 30minutes in picking me up. The driver also did not pick up his calls. Because of that we had to miss our train to madurai. Since he did not turn up on time i had to book ola which was cancelled by me because the driver (Annadurai:tata indica) came by that time. All together i had a loss of rs.395.35/- all together. Even in earlier instances, i had faced late pick up issues with uber drivers. The drivers usually pick up the ride which is far from our pick up point, thus experiencing a late pickup. Please refund the amount to me. My mobile no: [protected] name:biji ravindran. I had paid rs.120.35 for this trip. Other costs (Train ticket:rs.225 and ola cancellation:rs.50)
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After booking uber driver not taking call and neither has come to pickup point, then what is use of having such service .
I am also faced same situation in hyderabad. I have booked a uber pool to go railway station, but he wait 20 min for co-passenger. As we requested him that we have less time it already 20 min, please cancel the ride. He said that the max time to wait is 30 min. Finally we miss the train.I had a loss of 420 rupees of train ticket. Now no one is taking responsible, even not replying to my question.

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