Uber India — overcharged due to trip started by driver before pick up

Address:

New Delhi, Delhi, 110003

Actual distance - 37 km (As per google map)

Actual time - start time 12:13 am - trip end time 01:15 am duration 1:02 hours

As per bill -

Distance - 42.75 km

Reason - driver started trip before picking us and we're waiting for him by 25-30 minutes.

Trip started time as per bill - 11:53 pm but he picked us at sharp 12:13 am

I paid rs 600 but as per bill it's rs 584 driver deny to pay change and as per estimated price it should be rs 412.5

I am writing twice about this fact on uber support but didn't get any support.

Shubham garg
[protected]
[protected]@gmail.com