Uber India — Overcharged for a trip and no refund of the same

vigrajnith

from Bengaluru, Karnataka

Address:	600125
Website:	uber

I have been overcharged from the uber for the trip on jul-08-2017.
The original fare was 156.76. Overcharged:357.06. Total cash paid:513.82

The reason they say is i did not complete payment on the previous trip on dec-02-2016, which is false.

Previously on dec-02-2016. Since my online transaction to pay 357.06 failed, i have paid the driver through paytm due to urgency and i have recharged the driver number.
Driver details: bharathiraja ph:[protected].
I have also the paytm history proof and the payment done through my card. I can attach if required.

How can the uber be so irresponsible and inefficient failing to update their system and overcharge the customer, who has actually done no mistake.
I demand for the refund amount and struggling to get from them for past two days. But no response from them. Please help

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Uber India customer support has been notified about the posted complaint.

Jul 13, 2017

Updated by vigrajnith Nothing has been done or no response till now.Any other ways to lodge a complaint against uber?

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Comments

Tejasvi Gamini

from Pune, Maharashtra

Whenever I try to book Uber ride..it throws an error.Try to solve the issue ASAP.After giving source and destination Details..App looking for cabs nearby and after confirming the ride..an error comes saying that there was an error processing your request

Renu Makhija

from Mumbai, Maharashtra

Hello, i had last used uber cab on 15 June and had made a cash payment to driver, 662 Rs.
However in my app account, outstanding amount of 662 Rs is still reflecting and I am not being allowed to book another cab till I settle this payment again.
Can you look into this and help resolve.