Uber India — Overcharged for ride and left in middle of road

Address:122016
Website:www.uber.com/en-IN

Few days ago, I took a ride with uber. Driver came with empty tank and we were out of fuel in the middle of trip. He left me there with no help. Uber also didn't do anything. Later I was charged for the complete trip. I raised complaint to the customer care but they didn't refunded the money. Nor provided any resolution.

Today again I took another ride. I was in hurry so when reached my destination, I left. My ride was 10-11 minutes long. However, driver did not ended the trip and was roaming here and there to find another pickup. Later I was charged around thrice of what should have been actual fare and receipt shows ride time as 50 minutes. Again I complaint and no resolution.
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Uber India customer support has been notified about the posted complaint.
May 04, 2017
Updated by hrk
My uber account details : hrk.[protected]@gmail.com

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