Uber India — Overcharged in pool ride

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	uber

Dear sir,
On dated 25.06.2017 at 1 p. M i had book a pool ride from noida sector 1 to ace city, greter noida. During booking expected charges showing 196 but after ride end its show 500 rupees.
I have book pool ride just because for minimum ride charges but in this ride i have pay more than double charges.
Same day in evening i came back from ace city, greter noida to noida sector 30 (Share code is vijays4771ue) in this booking we have book full cab and during booking expected charges showing 196 and after ride end 196 i had paid to driver.
So how it is possible that, when i was booked pool ride for 17 km i have pay 500 rupees, and when i book full booked cab ride for 15 km i have pay only 196 rupees.
Also note that for same issue i have log complaint in uber portal on 26th june, but after so many reminder still they not gives me any single response for regarding my complaint.

So it is requested that please provide me solution from uber side.

Remark-
Up side bill payment detail
Booking mobile number is +91 [protected]
Name - nitin srivastava
463 ride charges + 67 is ride cancellation charges
Total pay 500 rupees.

Return side bill payment detail.
Booking refrance number is vijays4771ue (Share code)
Booking email id is vk. [protected]@gmail.com
Total bill genrate 196 rupees
Less 50 rupees discount coupan
Final pay ammount is 146.

Regards

Nitin srivastava