Uber India — overcharged on flat fare twice

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I am a regular user o[censored]ber. On February 20 with cab-UP16ET3437, i had booked a ride on a flat fare of Rs 89 but when the driver closed the duty the double amount of Rs 189 deducted from my linked Paytm account. I was complaining and reporting issue but no one has replied till date and even not refunded my balance amount.

The same thing was happened with me of my Feb 13 ride as well with cab-UP13A5070 and deducted extra Rs 79. They have amended my fare in their app but not refunded my money. I am struggling and regularly chasing them but no use.

I have also written to them if they are unable to support then provide me with any senior authorities email ids or contact number so that i will take with them but all my efforts in pain.

Please help to find out the solution and get my refund.

Thanks in advance.