Uber India — Overcharged on uber trip and unprofessional behavior of cabbie | |||||
As per my calculation, I have been charged a cancellation fee of Rs 63.6 on the ride that I have taken on 29/04/2017 at 12:57pm. I have raised a ticket that the driver had cancelled this trip from his side, then why I was charged cancellation fees for the same. Further, a trip that I had booked on 28/04/2017, 8:54 pm, I had to cancel the trip as the driver didn't pick me up and kept me waiting for around 10mins. For this also I have been charged a cancellation fees of 63.6. Moreover, on a trip booked on 29/04/2017, 1:08pm, I took the ride and I was displayed a fare of Rs230 for that ride. I had applied promotional coupon code for which I had to get a waiver of Rs 50 in my next five rides. In addition, I had an Uber credit of Rs 63.6 in my Uber account. So Ideally I had to pay Rs 117. However, the driver displayed a total fare of Rs 243.6 and had taken that amount from me. When I checked the receipt for this ride, a cancellation fees was included in this trip for the ride that I had cancelled on 28/04/2017, 8:54pm. And I have already been charged a cancellation fee on this ride as mentioned above. Surprising isn't it? I just don't understand what the hell is going on. What types of calculations are you guys making? I want a reversal of all the amount that I have been charged for, and that too immediately. Please feel free to get in touch with me for any clarifications. Was this information helpful? | |||||
Uber India customer support has been notified about the posted complaint. | |||||
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