Uber India — Payment charged by driver as well as uber - i.e,. 2 times

Sameer Manohar

from Bengaluru, Karnataka

Address:

Pune, Maharashtra, 411051

We had booked a trip for our relatives. The trip charges were paid in cash to the driver. However the trip amount is still reflected on my husbands mobile app. Please see details below and confirm receipt of payment - Name of Driver - Shekhar ([protected] (tel:%[protected] Vehicle details - Swift Desire, MH 12 KN 3109 Fare details - Rs. 335.97 Over this fare the driver charged additional Rs. 50 stating that the destination was not within city limit. So in total was paid Rs. 390. Km - 27 Trip booked by - Sameer Manohar ([protected]@gmail.com) Our relatives were first time travellers and we're unaware of the payment method and hence paid in cash. The payment method selected by us was by card. In Spite of this the driver collected the amount in cash and that too in excess of the bill amount. The amount is still reflecting as unpaid on my husband's mobile app. Please look into this matter and take necessary action as appropriate.

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Nov 02, 2015

Updated by Sameer Manohar We had booked a trip for our relatives. The trip charges were paid in cash to the driver. However the trip amount is still reflected on my mobile app. Please see details below and confirm receipt of payment - Name of Driver - Shekhar ([protected] (tel:%[protected] Vehicle details - Swift Desire, MH 12 KN 3109 Fare details - Rs. 335.97 Over this fare the driver charged additional Rs. 50 stating that the destination was not within city limit. So in total was paid Rs. 390. Km - 27 Trip booked by - Sameer Manohar ([protected]@gmail.com) Our relatives were first time travellers and we're unaware of the payment method and hence paid in cash. The payment method selected by us was by card. In Spite of this the driver collected the amount in cash and that too in excess of the bill amount. The amount is still reflecting as unpaid on my mobile app. Please look into this matter and take necessary action as appropriate.