Uber India — pick-up service at nagpur railway station

Address:Sambalpur, Odisha, 768228

Dear sir,
I am writing this to bring out to you the current situation o[censored]ber cabs in Nagpur. The problem with the cab service is that it does not provide proper pick-up service from the Nagpur Railway station due to whatever reasons.The cabs are not allowed access to the Station premises thereby the pick-up location is changed to the nearby State Bank of India branch which is at a good distance from the Railway station. This makes it really difficult and tiresome for the travellers to walk upto the pick-up location with their luggages.
Please look into the matter and resolve it, to improve the quality of service your company swears by.
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