Uber India — received trip receipt for a trip I did not take | |
I am sandhya, a resident of bangalore. I booked a uber cab from bangalore city railway station to my residence at around 10am on 24th july, 2018. I was allotted cab with vehicle no. Mh03ch3697. When i called the driver, i got a message that his phone was either switched off or not reachable. While waiting for the driver, i got a message that my trip is over and i got a receipt for a payment i did not make. The trip mentioned in the receipt was to some other location not requested by me. It is clear that somebody else has travelled on our booking and the trip got recorded in my name. Uber should investigate into how this happened and also should correct the incorrect entry in my record. Was this information helpful? | |
Uber India customer support has been notified about the posted complaint. | |
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