Uber India — regarding trip charged for no service availed from uber

Address:Jaipur, Rajasthan, 302004

I am not able to contact thru any other customer suport email id o[censored]ber
(We're sorry. You’ve contacted an address that does not accept incoming email.) (Your message wasn't delivered to [protected]@uber.com because the address couldn't be found.)

My concern is
Dear sir/mam

I have booked uber on 26th sep 2017, from jaipur junction railway station post arrival of my train to jaipur.
And the moment i called to driver 50 second or a minute post booking, driver deinied to come to station, he said thhat he could not come there and then i have called him number of times to come there but he rejected my trip then after approx10-15 minutes.
Its my wastage of time because of such kind bad service. I had to wait for 30 minutes again for next uber ride.
And over this why should i pay this extra amount of rs.36.75

Pls refund this amount, as this is not cancelled by me, it has been cancelled bydriver because of his some different priorities.
I had suffered because of this booking and cancellaton, its a matter of time wastage more and above that why do i need to pay for the trip if driver is not willing to reach the destination.

Regards
Bijender singh
+91-[protected]
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5905
    Pending
    0
    Resolved
    182
    View all Uber India contact information