Uber India — Reimbursement of Overpaid Fare

Address:

560062

This is to bring your attention on a fare issue I have faced while using your cab service on Sep 24th. I paid for the ride directly for an amount of Rs. 706/-. But day before when I was trying to use another ride by recharging uber credit I noticed that my balance was keep on getting debited without using any service. I doubt I have been charged on my wallet during the first trip which had gone negative balance. I have the following details for you to track the case and take an immediate action, please go through the same. Paytm details Paid for OrderUBER Order #d658214c7f8e4723b897f3a2a7200a6Paytm Cash Txn ID[protected] 17:42:34 Uber details TRIP 8:46 PM on September 24 2015 Base Fare 100 Distance 165.34 Time 88.03 Normal Fare ? 353.37 Surge x2.0 353.37 Subtotal ? 706.74 Rounding Down -0.74 CHARGED Paytm ? 706 Chandarshekar 8:46 PM Rajiv Gandhi Road, Jarganahalli, JP Nagar VI Phase, J. P. Nagar, Bengaluru, Karnataka 560078, India 9:43 PM 22nd Main Road, BTM 2nd Stage, Kuvempu Nagar, Stage 2, BTM 2nd Stage, Bengaluru, Karnataka 560076, India YOUR TRIP 8:46 PM on September 24 2015 Kindly rectify the issue and reimburse the money at the earliest. A quick action will be highly appreciated. Regards, Dilroop KURIKKALLOT