Uber India — Sudden fare hike (37% than the initial estimate)

Hi,

I would like to lodge a complaint to Uber.

Today morning I have booked a trip from sealdah railway station to Narayanpur, Rajarhat, Kolkata.

I have been shown with an estimated fare of Rs 389.

After availing the cab, I noticed in 10 mins the the fare changed to Rs 538, an increase of 37%.

Note that there is no road block or traffic condition behind it. It is just some fraudulent behavior from uber.

I have raised incident with Uber but they are unable to hear my case. They claim it is within the limit.

Hence I want to lodge a complaint.

Thanks,
Abhik