Uber India — Surge Price Not Shown and Charged Too High

Address:Kolkata, West Bengal, 700078
Website:www.uber.com/en-IN

On the 13th December 2016 I took a ride from Newtown Kolkata to my destination where the pricing shown to me ( Ride Estimate) as 159 -227 INR, however the time of booking was around 9:39 pm

Base Fare : Ubergo 30
15.83 KM - 110.83
39.10 Min - 39.10
Distance Surcharge(0.84 kilometers) 4.17
Normal Fare - 184.10
Surge x 2.4 - 251.90

Why the surge was not shows as x 2.4 unlike OLA
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Uber India customer support has been notified about the posted complaint.
Dec 08, 2016
vrindamehta's response
This complaint is raised for my friend Arun Singh Chauhan:
Phone Number:
[protected]
Email Id:[protected]@gmail.com
Complaint comments 

Comments

What is the reason o[censored]ber Kolkata this day? I'M waiting for 4-5 min and yet the driver is still droping off his passenger. Such a greedy driver must not accept Uber request during his other service. Now I'll be late due to uber and for this reason I'm charged Rs60/- I'm very angry right now
Hello Team,

I had already paid total amount against my travel in uber still it shows 395 rupees outstanding.
Please get this sorted at the earliest.

Because of this issue i am unable to book cabs resolve it at the earliest as this is really frustrating.

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