Uber India — trip cancelled and charged with cancellation fee even after my trip took place and i paid the driver

Address:Bangalore, Karnataka, 560090

I had booked a cab on 21st sept friday at 6.00 am to go to the airport in bangalore. My driver arrived right on time and drove me to the airport and collected the fee of 900 rupees. I see a notification in exactly 20 mins of my driver having cancelled the trip and me being charged of 45 rupees as cancellation fee. I have complained on the app as well but they seem to be giving no replies. I am a college student and paying 45 rupees extra for trips is a big deal for me. I am going to wait for another 24 hours for someone to get back and then probably resort to a next level of severity for action against uber for the same
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information