Uber India — uber charge on cancellation for fault of its

Address:

Faridabad, Haryana, 110044

Uber has deployed a set of vehicles whose drivers either don't have license to travel to the destination or does not have interest to pick up the passengers from its location. As a result the drivers merrily state reasons for not initiating the trip. However, uber as comfortably adapted the principle of charging directly (Through paytm) from the user without even giving the user the scope to express the problem. Is this the new way to make business at the cost of harassing the passengers who don't get to travel on time as well as forced to make payment... Its high time uber should be using correct policies to charge consumers and refund the illegitimate recoveries.