Uber India — UBER Driver in Delhi a bad experience

Address:

New Delhi, Delhi

Dear Sir

I have traveled in UBER on 29th April (Saturday) 2017 at 11.26 PM from Delhi Airport to The Park Hotel in Parliament street Delhi by Maruthi Suzuki Wagon R by Mr.Amit.

I faced following problems with this driver.

1. After booking we were waiting in front of the Airport with our luggage but he refused to come to our place instead we have to walk a long carrying our luggage left side road after the old petrol bulk.

2. After raid starts he parked just 100 meters and went to some place keeping us in car for 10 minutes in the middle of a small junction making traffic.

3. Again he parked in middle in to a gas station and we were forced to wait further 30 mts

4. He asked Rs.150 as extra asking airport parking fee

5.We have paid Rs.500 inclusive of Rs.317 ride charge but he has not paid back any changes

6. He switched on Air condition only in the middle of the ride after repeated request.

7.Your receipt says raid charges was Rs.167.84 and the surcharge was Rs.150 it was ??????

After our Delhi Trip today I have landed in Chennai this evening 7.20 Pm after coming out of Airport I was trying to book UBER, when I was trying so your APP says that I have to pay RS.317 of the old ride. Sir how come a driver will leave us un paid after drooping us in Hotel?? I was also not using UBER money to say you can collect.

This is my third bitter experience with UBER

After my second bitter experience of charging Rs.50 from my previous ride which was cancelled by driver I have almost all stopped booking UBER. If this issue was not solved I will and my family and few friend o[censored]s will stop using UBER and we will un install the APP from our mobile

Please dont force us to take any legal action as per consumer protection forum.

Regards
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J.Mahiban