Uber India — uber driver made trip without passenger and deducted amount from under account

Address:382210
Website:www.uber.com

Today 16th Aug 18. I booked uber ride . The driver didn't reached to the location and started the trip without picking me.i took ola cab at the same time to reach my destination. After 15 mins I got a message of trip condition and amount deduction from under money. When I made complain the I got reply as we can not refund you. It is an unsafe system o[censored]ber which is allowing uber driver to deduce money from passenger account without passenger confirmation.
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