Uber India — UBER DRIVER - RUDHRAMA driver shouted at me and I was scared of RAPE

Address:

562125

UBER DRIVER - RUDHRAMA DRIVER SHOUTED AT ME and I WAS SCARED OF RAPE
PHONE - [protected]

UBER DRIVER Screamed at me and next I was scared of being RAPED in INDIA

I WILL Never Ride with UBER again

I ESCALATED to UBER but no response from them.
Hence taking to social forum and media

UBER Sucks big time Ola is much better !

The only UBER response i got was copy pasted standard response:
As mentioned in the previous mail that why you want to make sure this is handled properly, I would feel the same way. While I can’t get into specifics due to our privacy policy, please know we take issues like this very seriously and appropriate action has been taken to ensure that this does not happen again in the future.

But please be rest assured that your concern has been addressed accordingly from our side and will make sure that this does not get repeated.
We really appreciate you handling these challenging situations in the most professional way possible - we know it's not always easy

We recommend that all partners exercise safety, caution, and good judgement when using the application to avoid such incidents.
Thanks once again for bringing this to our notice, it helps us greatly in improving our services as we are constantly working on becoming better.
I hope this helps, please let me know if you have anything else.

Hey Jyothish,

This is Patricia from the Community Operations Team at Uber.
Thank you for writing in to us!

I'd like to let you know that we have noted your feedback and appropriate corrective action has been taken against the Driver-partner's profile.

Please understand that just as we keep all user's anonymity and privacy when feedback is provided, we also want to deal with our partners in a confidential manner. Although improvements and changes may take a while to implement, I'm still hoping that your trust in Uber on making things right will remain! Let us handle this on our end!
You are an esteemed rider with us and you deserve the best of the services. I really appreciate you rely on Uber for a reliable and hassle free ride and I do hope this experience does not affect the trust you have in us.

ALL GENERIC Response from uber !
junk UBER !
they will take action only after somebody is raped and then police case is registered and then they will sit up and take notice !!!