Uber India — uber: pathetic help service, want my refund

Address:	Pune, Maharashtra, 411057
Website:	help.uber.com

Hi uber,

I am really get frustrated from your service and from help department. Since one week i am complaining you guys about a trip and i did not get any solution till now. Pfa the image in this mail of trip.

Issue: i booked share cab on 16/02/2018 at 6:01 pm from nda, pashan road, pune (Source) to platinum tower, wakad, pune (Destination) but your sad and bugged app take source (Nda, pashan road, pune) and destination same, that i have no idea hows it possible and it was showing a full route to of 5 km for same location. I meant seriously a hilarious and pathetic event simultaneously happen with me.

Please check your help otherwise give me i will debug that free of cost as i am not cheap like you guys.

After that the most pathetic thing is that it charged 194.18 rupees from my paytm for 5 km ride if it is 30-40 inr thats not and 194.18 rupees i meant are you serious what do you want should i clap for that or what.

I asked for help from one week from my app but you guys have only one answer sorry bla bla we can't refund. And i am saying call me to solve the issue you guys said we don't support call services as i already got lots of call from you guys but this time i have issue thats why you don't support. Great response i got from (Rajeev k., monica, balraj s.,) through help option of app pun intended as they are saying sorry from one week and no one is helping me in refund.

This is the whole issue so i want my 194.18 back in y account anyhow asap before 48 hours.

This is the cheap and ridiculous incident happened with me on which everyone in laughing on you app. At least your competitors (Ola) helped as early as possible as they don't want to loose their daily customer. As i my your daily customer so please have some curtsy now and provide me the refund asap with penalty.

Waiting for your response and refund me within 48 hours otherwise get ready for action.

Uber id: [protected]@yahoo.com