Uber India — UberPool-High Discrepancy between fare Promised and fare Charged | |
I am a regular Uber user. Had full faith in the commendably professional way that Uber works. But since 1st of April, 2017 I have been facing a serious concern with UberPool. For a ride that they say will cost Rs.29, it is costing me everyday in Rs.150-Rs.200!! I am a student, for me it is not possible to pay such high amount each day for a promised fare that is much cheaper! I reported everyday to Uber, For two days they refunded my amount as credits but the problem continues! Now they don't even bother to refund credits. Apart from credits I expected them to resolve this problem permanently because I am facing a huge problem everyday. But to no effect! Such a response from "UBER" is highly shocking and dissappointing. seriously doubt their UberPool tagline - "What you see is what you pay!" I seriously feel that Uber is rapidly losing it's quality and credibility which made it stand out from all it's competitiors. Is this the way now you treat your regular customers?? :( I doubt if I will ever recommend an Uber service to any friend or family. :( Was this information helpful? | |
Uber India customer support has been notified about the posted complaint. | |
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This is to inform you that two days back on dt.6/4/17 evening I rode in UBER from Brabourn Road to Elgin Road to Brabourn Road Up & down in between 4 Pm to 5.15 PM. At the time of booking You were showing discount 33% but discount not allowed both time. I had paid to yr. Drivers Total Rs. 139/= & 129/= respectively. The total for both bills paid by me Rs. 268/=so some arrrear appeared and the total I had paid excess of Rs.89/= which was actually bills should be after discount 33% Rs.93/= & 86/= respectively, total Rs, 179/=
Your both driver told "we could not do nothing you complain to Uber."
So plz. look after my complain under advise to me
your cooperation in this matter will be highly appreciated
Thanking You
Sheo Bahety
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