Uber India — unable to clear dues and no help from uber

I used Uber in the month of April and have a payment due. Later I changed my phone and downloaded the app. Now when I add my card details it throws error saying there is outstanding due on this card use another card. "Duh" I am willing to make the payment but allow me to add the card!!! Now no way I can clear the due.. Cash option not coming up too. The only option I see is PayTM .

So now:

1. I cannot edit account details
2. I can see the ride details from desktop view
3. Not sure to which number my Uber is registered but I know the email address
4. Uber is not helpful by any means in getting my account fixed.
5. Plus apart from giving me canned responses on how to make payment they are not reading my issue and helping me..
"Dear Uber.. your canned response is not helping me..read my damn query first!!!"