Uber India — Unethical behaviour of driver

Address:

600024

Date of incident - 5th april 2017 - 5:59 p. M

Value of the trip: rs.49/-

Trip: kilpauk to kodambakkam

Name of the driver: mr. Mani

Vehicle no.: tn 11 p 3984 (Tata indigo)

I am a customer who pay cash and take the drive.

On that evening when i completed my above drive it showed me an outstanding balance of rs. 49/- of my previous trip.

(Which i undertook on the same day and was duly paid while i got done from the car. But the previous driver did not close the trip - details as below)

When i reached my destination the driver created a huge scene for the balance rs.49/- which was already paid. Big crowd was gathered and he was using indecent language to me being a lady customer.
A person in that crowd came out and said to the driver that you should not behave to a customer and she being a lady treat her with respect. The driver was least bothered. Took away my respect at the main road in the crowd for rs.49/- for 45 mins.

It became a mental harassment for me being ill-treated in front of the public that too for no reason.

How can a cash customer have an outstanding?

Being a lady i feel unsafe and insecure to book or travel in uber for myself or for my family or friends.

(Previous trip details: mr. Kaliraj dt 5th april 17 - 11:42 a. M - rs.49/- did not close the trip)