Uber India — unjustified demand of rs. 42 as cancellation charge.

Address:

New Delhi, Delhi, 110075

Uber cab: my fault
1. Incidence-1
A. Date: 06.10.2017
B. Time: 07:56 a. M.
C. My mobile number: [protected]
D. Cab allocated: maruti suzuki ritz
E. Regn. No. Of cab: hr xxxxx 8187.
F. Driver’s name: mohan
G. Driver’s mobile number: +91 [protected]
H. Trip cancelled by: driver (Mohan)
I. Cancelation charge: rs. 42.
2. Incidence-2
A. Date: 17.01.2018
B. Time: 10:49 a. M.
C. My mobile number: [protected]
D. Cab allocated: maruti suzuki wagon-r
E. Driver’s name: mahavir
F. Driver’s mobile number missed it.
G. Trip cancelled by: driver (Mahavir)
H. Cancellation charge: rs. 42
In both the cases the cab did not reach me. Instead, they went to a wrong location. The trip was cancelled by driver not by me and in both cases, they demanded cancellation charge of rs. 42.
I want to know, what was my fault?
Dr. M. S. Prasad
Mobile numbers: [protected] and [protected].