| Address: | 400070 | | Website: | www.uber.com |
I had booked an uberx today from account by the name of deepak pathare. The trip was scheduled from nalasopara (West) to lilavati hospital. Drivers name was phoolchand mishra (The driver was not the same as shown in the uber app, his name was sunil mishra). The ride started at around 03:30 from nalasopara and ended at around 05:30 at lilavati hospital. At the time of booking the total fare of the ride was showing 1108 rs. But when the trip was ended the fare on the drivers system was showing 1446 rs.
I was asking the driver about the same problem but he kept us engaged by saying something regarding uber and pushed the "collected cash" button on his system because of which the amount of 1108 which was showing on our system was also replaced by the amount of 1446 rs amount. Even if i book the same ride now also i get a fare around[protected], then why that extra 338 rs were added to my fare.
Throughout the journey the driver took the car offroute for refueling. Also the traffic was moderate, we merely spent 15-20 mins (30 min max) in the traffic. I was unaware of the fare, i thought bcz of traffic uber must have added that extra money, though i felt something fishy as that driver hurried to press cash collected button, still i pressed 4 star review (I shud have given 0 rating). I usually ride with uber but this was the first time i faced such a problem!! Worst uber experience till now. It would be helpful if i get that extra paid money as a refund & i request uber to take appropriate action against that driver. I dont have the details of his car since my father havent added his mail id on uber app. I expect a call from uber.
I hope you will draw your needful attention towards this problem as soon as possible. Was this information helpful? | 
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