Uber India — Unnecessarily deductions from my Paytm

Address:	Gurgaon, Haryana, 122016
Website:	www.uber.in

Date of ride: 8-May-2017 at around 5.30PM

I have booked a shared pool ride of 49 rupees and driver came but his navigation was not working he told me to on my internet and help him in navigating. On reaching my destination he told me that due to less speed the ride will end in a minute and i was charged 49 rupees I thought everything went well but suddenly today morning my paytm wallet was deducted with 186 rupees and i dont why a new ride was there with a surged price.
I have raised this issue to uber but there is no customer care number with whom we can report any issue. And mails no one is ready to help me.
I want to bring this in notice of every girls specially please prepare yourself as this is a issue of money but what is the security Uber is giving to its female riders?
Such a shame on Uber- INDIA.